Refund policy

Returns and refunds

Kaladhar Creation accepts returns for size mismatches and offers refunds for product mismatches. If the garment is the wrong size or its measurements differ from the size chart on the product page, you can request a return. If you ordered one product, design, or colour and received another, you can request a refund.

How to make a request

Before sending the item back, email webkaladharcreation@gmail.com with your order number and a brief description of the issue. For a size mismatch, mention the size you ordered and the size or measurements you received. For a product mismatch, include a clear photo showing the difference. We’ll review your request and share the next steps.

Size exchanges

If you’d like a different size, include your preferred size in your return request. We’ll confirm availability before you send the item back.

Damaged or defective items

Please inspect your order when it arrives. If an item is damaged or defective, contact us as soon as possible with your order number and photos so we can review the issue.

Refund processing

Once we receive and inspect the returned item and confirm the product mismatch, we’ll email you and issue the refund to your original payment method. Your bank or payment provider may take additional time to show the credit.

This policy does not limit your rights under applicable consumer protection laws.